Due to scheduled maintenance, TRUE user profiles, the TRUE Advisor course modules, 和TRUE Advisor评估目前是不可用的. 访问将于2022年2月24日恢复, Learn more.

FAQ

Have a question? We're here to help.

TRUE Account

为什么注册TRUE Advisor需要创建一个USGBC帐号?
您的TRUE账户是USGBC账户的一个附属账户. 如果没有USGBC帐号,必须先创建 create 创建TRUE Online帐号.
如何更改我的真实帐户密码?
任何更改您的真实资料必须首先在您的 settings within your USGBC account. Once you update your USGBC account password, your TRUE account password will be updated as well. You are allowed to make updates to the professional and contact information within your TRUE online account.

Facility Certification

我如何获得工厂的TRUE365体育手机版?
The first step is to register your facility (or “project”) by submitting a complete registration form, payment of the registration fee, 还有签署的365体育手机版协议. 提交填妥的注册表格后, you will receive more details on next steps for the registration and certification process. 该项目必须满足所有的TRUE最低项目要求,并达到至少31分才能获得TRUE365体育手机版. Please see the TRUE Rating System 要查看所包含的活动和性能阈值,并查看 TRUE Guide to Certification 了解从开始到结束的整个365体育手机版过程和时间表. Certification is also available for events.
What is the cost to get certified?
The fees for registration, events, precertification, and recertification are flat fees. 365体育手机版费用按建筑面积的每平方英尺计算. 预先365体育手机版的项目在获得TRUE365体育手机版时可获得1000美元的折扣. 您可以查看所有TRUE365体育手机版路径的价格,请访问我们的 fees webpage or contact us at [email protected] 与节目代表交谈.
365体育手机版审核需要多长时间?
The typical review takes 10 weeks. 审查过程分为几个阶段. The preliminary and final documentation review phases take 15 business days (3 weeks) each, with approximately one month in between those phases for you to respond to the preliminary review comments. The precertification and recertification timeline follows the standard certification timeline and process. See the Guide to TRUE Certification.
我们可以申请加急审核吗?
加速审查是可用的 additional fee on a case-by-case basis. 如果你想要求加急审查, please write us 10 business days in advance of when you would like to submit for the review, 提供提交的预期日期,并确认项目团队同意额外费用. 这将允许我们确定是否有一个审查团队,有能力适应你的项目在一个加速时间轴.
Can my project seek TRUE certification if it only occupies part of a building or property?
Yes. 项目通常由法定财产边界来定义, 哪些可能包括或不包括多个建筑. However, 在更大的设施内的项目不寻求365体育手机版, 或者没有内部产权线的校园, the project may define an alternative boundary that is wholly contained within the legally owned site. This could be one tenant space, one building on a campus, 或者甚至是建筑物内楼层的一个子集. The remaining areas outside of the project boundary are not required to be certified. Please refer to page 4 of the TRUE Rating System 有关定义项目的其他重要细节和标准.
Can I certify multiple facilities?
Yes. 如果您的公司/组织有多个需要365体育手机版的设施或要求365体育手机版的校园,请确保将这些内容包含在注册表格中, or contact us at [email protected] for more information. TRUE提供了一种简化的方法来审查和365体育手机版多个设施, and a member of our team will reach out to you after submittal of a registration form to discuss.
美国以外的设施能获得365体育手机版吗?
是的,GBCI可以365体育手机版美国以外的设施.S. 并且已经在十几个不同的国家拥有TRUE365体育手机版的设施. 而365体育手机版app下载评级系统可以在世界范围内应用, some references are specific to the Unites States; therefore, projects in other countries are responsible for referencing and documenting comparable local resources. 对于某些信用,可能有其他的合规途径. Please contact us at [email protected] 有任何关于特定信用或最低项目要求的问题. 在美国之外选择了一些特色的TRUE365体育手机版设施.S can be found on the project profiles webpage.
是否有TRUE365体育手机版的设施列表?
工具上可以查看所选数量的“TRUE”365体育手机版设施 project profiles webpage.
如欲获得完整的公共365体育手机版项目列表,请联络我们 [email protected].
我需要成为USGBC的成员来365体育手机版我的设施吗?
No. 但是,如果该组织/公司以 USGBC member at the Silver level or higher it will receive a 20% discount on the registration and certification fees. Membership provides many other benefits 包括培训折扣、参加教育@USGBC课程等.
如果我的设施不符合所有要求,我可否提交注册表格?
是的,工厂不需要准备好365体育手机版才能注册.
为什么我的设施需要预先365体育手机版?
365体育手机版app下载预365体育手机版适用于所有项目,无论已达到的转移性能水平如何. 预365体育手机版提供了一个框架来帮助你的项目开始你的零浪费之旅,并实现一个健壮的零浪费项目所需的基本行动. 您的项目可以因为您在零浪费方面的努力而得到认可,并利用递增的途径获得TRUE365体育手机版. 预365体育手机版还表明您对实现零浪费的承诺,并表明您追求TRUE365体育手机版的意图. 了解更多关于365体育手机版预审过程 TRUE Precertification Guidance 哪些概述了需求的细节.
预365体育手机版有效期多长时间?
预365体育手机版有效期为三年. 如果预365体育手机版在工厂申请365体育手机版之前过期, the project may still pursue certification but all documentation must be resubmitted.
My project is TRUE certified. 我如何保持365体育手机版,是否有费用?

2020年9月1日前注册的项目没有固定有效期. 无需支付维护费,也无需重新365体育手机版, as long as the project maintains certification by complying with the annual maintenance requirements.

Certifications for projects registered on or after September 1, 2020 expire after three years. These projects, 以及没有通过提交年度数据来保持有效性的项目, 必须重新365体育手机版才能恢复365体育手机版. 项目将需要支付相关费用 recertification fee and submit updated information to confirm the project is still in compliance with TRUE requirements.

Review pages 3 and 4 of the TRUE365体育手机版维护和再365体育手机版指南 有关重新365体育手机版要求的详细信息

如果我的站点在365体育手机版后不再满足365体育手机版app下载最低项目要求(MPRs),会发生什么?
不能满足一个或多个真正mpr的项目应联系GBCI [email protected] 描述情况和哪些MPR受到影响. GBCI致力于支持有挑战的项目, 同时也帮助他们保持从TRUE获得的认可, and solutions may be available.
我可以重新365体育手机版以获得更高的365体育手机版级别吗?
Yes, projects may recertify and pursue additional points to upgrade their previous certification level. Review page 4 of the TRUE365体育手机版维护和再365体育手机版指南 有关重新365体育手机版升级要求的详细信息. 如果年度数据没有定期提交, 你仍然可以重新365体育手机版,这将被认为是使项目恢复良好地位所需的重新365体育手机版.
如果工厂搬迁到新地点,我可以保留该证书吗?
Yes, 搬迁到另一个物业的项目可以通过证明新设施的运作方式与以前的位置相同来重新365体育手机版. Review page 5 of the TRUE365体育手机版维护和再365体育手机版指南 有关重新365体育手机版升级要求的详细信息.
GBCI会来我的网站进行审计吗?
不,审计或现场评估不再是TRUE审查过程的一部分. 审查过程将只是文档. If requested, 您的团队和评估员可以通过电话或虚拟会议更直接地联系并回答您的问题. 有关我们的审核程序的更多信息,请参阅我们的 Guide to TRUE Certification.
我能和审核我申请的人谈谈吗?
Yes! At any point, 你可以要求与审查你的申请和文件的人建立电话或虚拟会议. 我们建议在收到您的初步审查报告后,与评估员进行电话交谈,讨论评估员的澄清要求,并回答您在提交最终文件之前可能存在的任何其他问题.

TRUE Advisors

我必须是一个365体育手机版app下载顾问才能获得我的设施365体育手机版吗?
It is not required that a TRUE Advisor participate in the registration or facility certification process. However, 持有此证书(或获得真正顾问的协助), 大大提高了对申请和如何取得学分的理解. 此外,该项目还可以赚取 TRUE Advisor pilot credit 申请过程中有一个TRUE Advisor.
获得365体育手机版app下载顾问证书有什么好处?
获得TRUE Advisor证书可以让个人表明他们对TRUE Rating System的了解, its strategies and its methodologies. 作为365体育手机版过程中的专家, TRUE Advisors通过最佳实践来领导企业, tools for tracking and reporting waste diversion and access to essential TRUE resources. Learn more.
我如何获得365体育手机版app下载顾问证书?
You must register for 完成365体育手机版app下载导师课程. 在完成课程后,你必须参加并通过评估. 你将有两次机会通过评估.
Are there prerequisites or eligibility requirements to earn the TRUE Advisor certificate?
To be eligible for a TRUE Advisor certificate, you must be 18 years of age or older and agree to GBCI的纪律和考试上诉政策.
什么时候提供365体育手机版app下载顾问证书项目?
The certificate program is offered as an online on-demand course that will be available to you 24/7.
完成TRUE Advisor证书课程需要多少钱?
The non-refundable certificate program fee is $350 for USGBC members and $450 for non-members.
365体育手机版app下载顾问证书课程的价格包括什么?
此费用包括180天内访问下列网站:
  • 12 online modules
  • 可下载的资源和指导笔记,以加强学习,并可以很容易地参考,以供将来使用
  • 75-question end-of-course exam

我可以申请延期或退款吗?
TRUE Advisor证书程序是 non-refundable 每位学员应确保在注册前180天内完成课程和评估. If there are unavoidable circumstances that prevent you from completing the program within 180 days, please reach out to [email protected] for assistance.
9. How do I contact GBCI for support?
Email: [email protected]
电话:我们周一至周五上午9点至下午5:30提供电话服务.
Within the United States: 1-
Outside the United States: 1-

Online course

参加课程和评估是否有系统要求?

以下浏览器和移动应用程序列表可用于查看和访问课程模块. 请注意,课程模块在笔记本电脑或台式电脑的浏览器中显示最好,并没有针对移动设备进行优化. 查看最新的系统需求.

  • HTML5: Windows Internet Explorer 11, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version); Mac: Safari (latest version), Google Chrome (latest version), Firefox(最新版本):移动:苹果iOS 10及以上版本的Safari浏览器, 谷歌Chrome在苹果iOS 10及以上版本, Google Chrome in Android OS 4.4 or later
  • Articulate Mobile Player: Articulate Mobile Player in Apple iOS 10 or later on iPad; Articulate Mobile Player in Android OS 4.4 or later (optimized for tablets)
  • 屏幕阅读器:HTML5: JAWS 16或更高版本的Internet Explorer 11, Google Chrome (latest version), Firefox (latest version); Flash: JAWS 16 or later with Internet Explorer 11
  • Section 508 Accessibility: 故事情节360支持508节的可访问性指南
  • WCAG 2.0 Accessibility: 故事情节360支持Web内容可访问性指南
  • 如果你仍有困难,请 contact us.

    如果你仍有困难,请 contact us.

    预计完成网上课程的时间是多少?
    The online course may take up to 6.5 hours to complete as you complete the activities, download templates and take notes. 您的进度将在您工作时保存, 因此,您可以在任何时候退出课程,在您上次停止的地方继续.
    How long do I have access to the online course of the TRUE Advisor certificate program?
    You will have 180 days from registration to access the online course and pass the assessment. If you do not pass the assessment (you are given two attempts) within the 180-day period, 你需要重新注册这门课程. 成功完成评估后, 在证书学期结束之前,您都可以访问课程模块.
    During the course, can I move back and forth at will, 这取决于我想/需要如何复习课程?
    您必须按顺序查看模块和幻灯片, 所以你将无法前进和/或跳过前面.
    我可以列印网上课程的资源文件副本吗?
    是的,您可以打印可下载的资源文档.
    如何在资源文档中找到与USGBC真实相关的课程?

    TRUE在线课程的资源文档列出了与几个模块内容相关的“USGBC继续教育”. 因为USGBC课程的直接超链接可能会频繁变化, 资源文档链接到一个与TRUE评级系统和零浪费主题相关的课程列表. The resource document states the title of the relevant course, which you can search for in this list.

    例如,模块3的资源是“TRUE入门”课程.资源文档链接到USGBC的 TRUE courses,在那里你可以搜索并访问“真实入门”课程.

    为了成为一名365体育手机版app下载导师,我是否需要参加资源文档中列出的USGBC课程?

    No. 资源文档中列出的课程仅用于那些有兴趣在完成TRUE Advisor课程模块后学习更多内容的人的继续教育.

    为了成为365体育手机版app下载导师,候选人必须完成的唯一材料是365体育手机版app下载导师课程模块, 以及课程模块结束时的评估.

    What version of the TRUE Rating System does the content of the TRUE Advisor certificate program reference?
    GBCI维护并定期更新 TRUE Rating System 跟上零浪费创新和最佳实践的步伐. TRUE Advisor课程模块和评估的内容与2020年6月版本的TRUE评级系统一致.

    Assessment

    真实评估的形式是什么?
    这是一个95分钟的在线考试,包括75个问题. You must pass the assessment with a score of 77 percent or higher in order to receive the certificate. 您不能暂停、退出或重新启动评估. You will be permitted a maximum of two opportunities to take and pass the assessment. 评估包括得分项目和未得分项目. 在整个评估过程中,所有项目都是随机交付的,候选人不被告知项目的状态, 因此,考生应该回答评估中的所有项目. 未计分的项目用于收集性能数据,以通知该项目是否应在未来的评估中计分.
    Is the exam open book?
    No, the assessment is closed book and is intended to assess whether the learning objectives have been met.
    需要正确回答多少个问题才能通过365体育手机版app下载导师考试?
    以便通过TRUE Advisor的评估, 你必须在95分钟的时间内获得77%或更高的分数. 评估必须一次完成. 你不能暂停评估然后再回来. If you do not achieve a passing score within the allotted time, you must retake the assessment.
    如果我没有通过365体育手机版app下载导师评估怎么办? 我什么时候可以重新参加TRUE Advisor评估?
    你将有两次机会通过评估. 如果你第一次尝试不成功, 您需要等待24小时才能重新进行评估. If you do not pass the assessment within these two opportunities within your 180-day registration period, 您将被要求重新注册证书课程.
    我被要求一个Keycode,以启动评估. Where can I find this code?
    Each TRUE Advisor candidate is assigned a Keycode by the system when they take their assessment, 但这并没有告知候选人. Instead, this Keycode will automatically be filled in on the screen before you launch the assessment, 使用点代替可见字符(比如隐藏密码). Do not click on, delete, or alter this code in any way or your TRUE Advisor assessment will not be able to launch.

    Certificate

    成功完成课程后会获得什么奖励?
    一份不可转让的TRUE Advisor证书将由GBCI颁发,并可在72小时内在您的账户中下载. Additionally, you will be authorized to use the “TRUE Advisor” designation during the term of the certificate. This designation may not be altered in any way and it must be displayed in full (i.e., TRUE Advisor).
    通过TRUE Advisor评估后,我多久能收到证书?
    它可能需要长达72小时,您的结果更新到您的真实帐户. 一旦你的分数被更新并且你的PDF证书可用,你将会收到一封电子邮件通知.
    I passed my TRUE Advisor assessment, but no results are showing up in my TRUE website profile. How can I get my certificate?
    如果您完成了您的真实顾问评估,并等待了72小时,但无法看到您的结果或从您的真实网站配置文件下载您的证书, 请立即通过邮件与GBCI联系 [email protected].
    我完成了我的TRUE Advisor评估, 但在收到成绩之前,我不小心点击了“考试”按钮. 我的评估结果怎么了?
    一旦你完成了评估,点击“参加考试”按钮,有时会使你原来的评估结果无效. 完成评估后,避免再次点击“参加考试”. 只需退出您的浏览器,等待72小时,您的评估结果转移到您的真实的网站简介.
    Does my certificate expire?
    TRUE Advisor证书有效期到2027年2月23日. The first day of the certificate period is the date the course assessment was successfully completed. 5年证书有效期结束时, 您必须完成更新后的证书程序, 其中包括在线课程和评估, 为了使证书保持有效.
    TRUE Advisor证书是否有更新要求?
    There are no annual credential maintenance requirements for the TRUE Advisor certificate. However, 在五年证书有效期结束时,您必须完成更新后的证书课程,以便您的证书保持有效.

    CE Hours

    成功完成TRUE Advisor证书课程,我可以获得继续教育(CE)时数吗?
    Yes, you will earn 7.5 CE hours that may be able to be applied toward other professional credential renewals.
    我可以将我从这个课程中获得的CE小时申请到GBCI证书吗.g.LEED绿色协会,LEED AP专业,SITES AP和WELL AP)?
    You will earn 7.5 CE hours that you can self-report within your credential account. 这些CE小时将计入您的一般CE小时要求. See the 证书维护计划指南 for more information.